Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIO0017 Mapping and Delivery Guide
Manage disruptive behaviour and unlawful interference with aviation

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AVIO0017 - Manage disruptive behaviour and unlawful interference with aviation
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage disruptive behaviour and unlawful interference with aviation in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.It includes monitoring passenger behaviour, identifying and resolving disruptive or unlawful interference, taking action to manage unlawful interference, and reporting and documenting unlawful interference with aviation.This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to aviation security duties of aviation personnel and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field O – Security
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor passenger behaviour
  • Facilities and transportation units under individual surveillance are regularly monitored to identify and/or record inappropriate behaviour
       
Element: Potential problem situations are quickly identified and steps taken to resolve the situation in accordance with regulatory requirements
       
Element: Incidents that breach aviation transport security requirements are identified and appropriate action taken
       
Element: Surveillance equipment is operated within legal and workplace parameters
       
Element: Hazards are identified, risks are assessed and hazard management implemented
       
Element: Identify and resolve disruptive or unlawful interference
  • Nature of disruptive behaviour or unlawful interference is accurately assessed and incident resolved using appropriate resolution strategies or referred to appropriate personnel for resolution
       
Element: Procedures are followed to isolate offender/s and to minimise disruption to other passengers
       
Element: Assistance is sought from other staff and external support services as required
       
Element: Follow-up action is implemented in accordance with workplace rules, regulations and guidelines
       
Element: Take action to manage unlawful interference
  • Assistance is sought from other staff and external support services as required
       
Element: Nature of offence and consequences of behaviour are clearly communicated to offender in accordance with workplace policies and procedures
       
Element: Offenders are apprehended in accordance with legal and workplace parameters
       
Element: Report and document unlawful interference
  • Unlawful interference incidents are reported using the appropriate document format in accordance with workplace policies and procedures
       
Element: Documentation is completed and processed in accordance with regulatory and organisational requirements
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Facilities and transportation units under individual surveillance are regularly monitored to identify and/or record inappropriate behaviour 
 
 
 
 
Nature of disruptive behaviour or unlawful interference is accurately assessed and incident resolved using appropriate resolution strategies or referred to appropriate personnel for resolution 
 
 
 
Assistance is sought from other staff and external support services as required 
 
 
Unlawful interference incidents are reported using the appropriate document format in accordance with workplace policies and procedures 
 

Forms

Assessment Cover Sheet

AVIO0017 - Manage disruptive behaviour and unlawful interference with aviation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIO0017 - Manage disruptive behaviour and unlawful interference with aviation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: